Support for quality managers in complaint handling for Siemens projects (m/w/d)

Responsibilities

• Recording, recording and classifying complaints in accordance with regulations
• Initiating investigations into complaints, as well as scheduling and, if necessary, escalation
• Timely completion of complaints
• Communication with complaint submitters and customers including management of feedback on complaint statements
• Screening and trending from product monitoring
• Preparation of meeting minutes
• Independent management and organization of complaint consultations

Your profile

• Master Engineering, Medical Technology or Medical Informatics
• Up to three years of professional experience
• techniques (technologies, methods, expertise) Quality Management/Post Market Surveillance /Complaint Handling Review techniques Preparation of work instructions/training documents
• Quality Management/Post Market Surveillance /Complaint Handling
• Review techniques
• Preparation of work instructions/training documents
• Knowledge of medical devices, preferably X-ray equipment
• No management experience required
• Other skills/competencies (including necessary certifications/continuing education) project management quality management Excellent Microsoft Office skills Excellent English and German skills
• project management
• quality management
• Excellent Microsoft Office skills
• Excellent English and German skills

We offer

• Attractive compensation model
• Innovative projects with industry leaders and hidden champions
• Flat hierarchy and quick decision-making processes
• We are steering towards a good future — company pension subsidy + BU
• Welcome package, as well as an annual birthday gift
• Bike leasing & lucrative employee benefits

Do you feel that you are being addressed and meet the above requirements? Then we look forward to receiving your detailed application. Please let us know your earliest possible starting date and salary expectations. We will be happy to answer any further questions you may have.